Simply eLearning

Interact Effectively in the Workplace

Delivered online

Organisation:
Simply eLearning
Code:
IEW000017
Level:
Qualification:
Duration:
30 weeks available
Cost:
$19

Course description

In this course you will learn how to interact effectively with external clients and internal staff, such as giving or responding to spoken instructions, responding to customer queries and complaints, negotiating with co-workers and management, explaining a workplace procedure, or taking telephone calls from both general public or internal staff.